In today's digital landscape, Identity Governance and Administration (IGA) is crucial for securing digital identities and managing access. For Managed Security Service Providers (MSSPs), integrating an effective IGA solution into their operations can be challenging. This blog delves into how Tuebora's dynamic IGA platform addresses these challenges and provides a robust solution tailored for MSSPs.
Tuebora offers a self-driven, intelligent IGA platform that helps organizations rapidly adopt best practices for managing access risk. By automating identity and access management processes, Tuebora allows for scalable, efficient operations and measurable efficiency gains through effective metrics and reporting.
Tuebora helps organizations automate their identity lifecycle management by orchestrating joiner, mover, and leaver processes. It enables automated role-based (RBAC) and attribute-based access control (ABAC) provisioning onto a wide variety of platforms and applications using its SCIM-compliant connectors. Tuebora has a unique UI configuration-driven connector generation technology for rapidly onboarding homegrown applications in a standardized identity model.
Tuebora IGA includes a policy mining tool that enables organizations to adopt policy-driven IGA. This tool mines existing identity and application access data to create birthright provisioning policies. These policies are continuously updated based on changes in the IT environment and user behavior, minimizing the access request velocity and reducing the number of tasks during periodic access reviews. Tuebora leverages machine learning and analytics to refine policies, recognize behavior and access request patterns, and enable focused reviews by removing excessive access.
Below are the key challenges MSSPs face while selecting and delivering an IGA solution that aligns with their client’s needs and their own operational requirements.
IGA solutions are complex to implement, requiring significant expertise and resources. MSSPs face challenges in configuring and customizing these solutions to meet the diverse needs of their clients.
Ensuring seamless integration with clients' existing IT infrastructure, including identity directories, applications, and security tools, to avoid disruptions and maintain operational efficiency.
Coordinating and managing IGA deployments across diverse client environments, each with unique requirements and configurations, can be demanding and time-consuming.
Meeting regulatory compliance standards adds complexity to IGA deployments. MSSPs must ensure IGA solutions address clients' compliance needs and support audit and reporting requirements.
Ensuring IGA solutions can scale seamlessly to accommodate increasing user volumes and maintain optimal performance as clients' organizations grow.
Implementing robust security measures to protect IGA deployments from threats such as data breaches and unauthorized access.
Ensuring the IGA solution remains effective and relevant in the rapidly evolving cybersecurity landscape.
MSSPs look for the following characteristics in an IGA solution when selecting a platform:
The ability to seamlessly scale to accommodate the varying needs of clients, from small businesses to large enterprises, and adapt to changes in the client's environment such as new applications, devices, or network architectures.
Support for managing multiple clients within a single console, with customization of branding and UI to match corporate identity or client preferences.
Easy to deploy, configure, and manage across multiple client environments, with centralized management consoles, automation/CICD capabilities, and integration with existing management systems to streamline operations and reduce administrative overhead.
Allow for necessary customizations to meet client-specific business processes without hindering version upgrades or degrading performance.
Offer robust protection against a wide range of cyber threats and seamless integration with external threat intelligence sources to provide actionable intelligence to enhance security operations.
Facilitate interoperability and orchestration across disparate systems with open APIs, standards-based protocols, and pre-built integrations to facilitate interoperability and orchestration across disparate systems.
Provide strong vendor support and collaboration to address evolving customer needs, including good technical support, training, documentation, and a clear product roadmap.
Tuebora’s IGA platform addresses MSSP challenges while meeting all above characteristics. It provides a single platform for managing service requests related to users, access, and asset onboarding across heterogeneous systems, whether in the cloud or on-premises. Its cloud-native multi-tenant architecture supports multiple client deployments with fine-grained tenant-specific configurations. The portal offers a single console for service desks to manage multiple customers, and its flexible workflow orchestration engine enables frictionless automation. This comprehensive solution reduces the total cost of ownership (TCO) for both customers and MSSPs, improving compliance posture and enhancing customer satisfaction.
MSSPs function in intricate, multi-vendor environments and therefore seek products that provide seamless integration with other security solutions and IT infrastructure components. For MSSPs, out-of-the-box integration with ticketing systems, SIEM (Security Information and Event Management) tools, and vault solutions is essential. Tuebora seamlessly integrates with these and supports the following use cases:
Boosts efficiency and streamlines service desk operations, resulting in significant cost savings and improved SLAs.
Minimizes the need for specialized IAM expertise for implementation and support.
Reduces errors, meeting SLAs and improving compliance posture.
Anticipates a 30-50% reduction in effort for MSSPs in implementation and maintenance activities.
Provides reliable and efficient identity governance services, improving overall satisfaction and retention.
In conclusion, Tuebora’s MSSP-friendly IGA solution offers the flexibility, scalability, and comprehensive features required to efficiently manage identity governance for diverse client environments. It helps MSSPs reduce costs, enhance compliance, and improve customer satisfaction, ultimately enabling them to deliver robust and efficient identity governance services.